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This document sets out frequently asked questions about requests for cases with the Commission involving 'other harmful conduct'.

This framework is the product of formal consultation and engagement and an aim from the outset to develop a Commission that can deliver for victims, survivors and families of the Troubles/Conflict. It sets out what can be expected from the Commission, from initial contact through to the publication of a findings report, and signposts to specific Commission policies. It describes how we will deliver each stage of the journey through the organisation. It provides openness around the standards we have set ourselves, and to which we can be held to account by those using the Commission.

The Commission published a consultation on the Operational Design Framework in March 2024. This document includes summaries of the responses received to that consultation and sets out how we will reflect these comments in the various operational design policies held by the Commission, which will be published alongside this document.

This Charter describes the quality of those relationships the Commission seeks to develop with requesting individuals, arising from the Commission’s vision, mission and values. The Commission and all its staff will seek to uphold the contents of this Charter and requesting individuals are encouraged to respect and adhere to the terms of the Charter.

This document sets out how the Commission’s information recovery processes will operate once the Commissioner for Investigations has determined that the request is eligible under the Northern Ireland Troubles (Legacy and Reconciliation) Act 2023.

This policy sets out how requesting individuals, or public office holders, can make a request for an investigation under section 9 or section 10 of the Act, and how the Commissioner for Investigations determines the Commission’s response under section 11.

This policy sets out how the Commission handles requests by individuals or families to review a decision taken by the Commissioner for Investigations’ Information Recovery team.

This policy sets out the ICRIR's approach to case categorisation within the Information Recovery stage.

The Independent Commission for Reconciliation and Information Recovery has published its Disability Action Plan following public consultation. The plan underlines the Commission's commitment to promoting inclusivity and supporting people with disabilities to access the Commission.

In this Final Decisions paper, the Independent Commission for Reconciliation and Information Recovery (the Commission), sets out its response to the submissions received to its public consultation regarding its Disability Action Plan.